GECO Store Portal V3.2.0 User Guide

Last updated 11/25/2025 4:44 PM

Deployed to Production on 12/13/2025

Contents

Contents

About this Document

Compatibility Guide

Section 1 Registration

1.1 Creating an account in Store Portal version 2

1.2 Activating your Store Portal version 2 Account -  (SPv2)

1.3 Okta Verify Multifactor Authentication

1.4 Google Authenticator Multifactor Authentication

1.5 Email Authentication

Section 2 Login

2.1 Accessing GECO Store Portal version 2

Section 3 Profile

3.1 Profile

3.2 My Orders

3.3 My Quotes

3.4 My Shopping list

3.5 Checkout

Section 4 Product Search

4.1 Searching for an Item

4.2 Filters

Section 5 Product Detail

5.1 Product Page

5.2 Product Detail Page

5.3 Related Products

Section 6 Shopping Cart

6.1 Viewing Cart from My Cart at top of page

Section 7 Checkout

7.1 Checkout via My Cart Icon

7.2 Checkout using  My Account  / Checkout

Section 8 Shipping

8.1 Approval and Delivery

8.2 Approval Only

Section 9 Order History

9.1 See My Orders (click CTRL and then the Link)

Section 10 Order History – Reorder

10.1 See Reorder_Button (click CTRL and then the Link)

Section 11 Quote

11.1 See My_Quotes (click CTRL and then the Link)

Section 12 Basic Anatomy of the Website

12.1 Banner

12.2 Header Section

12.3 Footer on the Home Page

12.4 Footer Information

12.5 Identifier

 

About this Document

This User Guide provides instructions for the Government Enhanced Check Out (GECO) Store Portal version 3.1.0 solution powered by the nChannel nAisle eCommerce product.

This guide describes all the functionalities available in SPv2. Although, some store locations may not use certain functions. Features that are only available at certain locations will be noted.

 

Compatibility Guide

The components of the GECO Store Portal release 3.1.0 have been certified by nChannel to work in the following browsers

 

System(s)

Supported Browser(s)

Store Portal

Edge (In IE compatibility mode); Google Chrome

 

NOTE - Active users are automatically logged off Store Portal after an hour and will need to sign back in

  1. You will get a warning when it gets close to the logout time
  2. You will have the option to select ‘I’m still here’ and if you click on it, you will not be logged out

 

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Section 1 Registration

Here we will explain how to create a new account with SP

1.1 Creating an account in Store Portal

  1. Open a Google Chrome or Microsoft Edge web browser
  1. Type in the following link https//webshop.gsa.gov
  2. The Home Page will look like this

 

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  1. Click on the Register button on the top right side of the page

 

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  1. You will see instructions on how to proceed and a window will appear in the top right corner that shows Registration Successful
  2. The windows can be removed by clicking on the ‘x’ in the top right corners or clicking outside of the informational windows

 

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1.2 Activating your Store Portal version 2 Account -  (SPv2)

You will receive an email from Okta [email protected] to activate your SPv2 account

  1. Click on Activate Okta Account
  1. Notice that this link expires in 7 days
  2. A window will open where you will need to add a password
  3. Make sure to follow the password requirements that are listed
  4. Repeat your new password to verify

 

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  1. Choose a question to use if you forget your password

 

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  1. You can add your phone number to reset your password or to unlock your account

 

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  1. If you click on Add Phone Number you will see this window where you will select the Country, add the phone number, and then click Send Code and follow the instructions

 

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  1. You will receive a passcode on your phone, and you should enter it on the Forgot Password Text Message window

 

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  1. After clicking Done a message  will appear verifying the phone number was successful
  2. You can click on Send Again to have another passcode sent to your phone
  3. Click Done to finish the setup
  4. Next you will need to set up a multifactor Authentication(MFA - two-factor Authentication, or 2FA)
  5. We suggest you choose at least two in case you have trouble with one of them you have another option

 

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1.3 Okta Verify Multifactor Authentication

  1. If you choose Setup under Okta Verify you will need to select your device type, iPhone, or Android

 

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  1. After adding your device type a window will appear where you can download Okta Verify if you do not already have it

 

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  1. After clicking Next, you will need to go to your mobile device, launch Okta Verify and select “Add an account” (usually the plus (+) sign on the top or bottom right)
  2. You should be directed to the Choose Account Type page
  1. This will take you to the Add Account from Another Device
  1. At this point you would hold the device up so that you can see the barcode on your computer  in the square that is provided on your device
  2. Here is what the QR code looks like on your computer

 

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  1. As soon as your device accepts the bar code you will be taken to another page saying Account added
  2. Click Done

 

1.4 Google Authenticator Multifactor Authentication

  1. If you Select the Google Authenticator you will be asked to select your device type, iPhone, or Android

 

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  1. After selecting your device type you will be taken to a new page where you will Download the Google Authenticator if you do not already have it
  2. If you click on Google Authenticator from the App Store link you will be taken to a browser that shows the app that can be downloaded
  3. If you already have Google Authenticator you would click “Next”

 

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  1. At this point you need to launch the Google Authenticator on your device
  1. When Google Authenticator accepts the QR Code click next on your computer, and you will see that the email has been added to your phone

 

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1.5 Email Authentication

If you choose Email Authentication you will be asked to send a verification code to the email you just registered

 

  1. You should click Send me the code

 

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  1. A code will be sent to your email

 

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  1. Either copy the code on the email or remember it so that you can enter it on this page
  2. After you enter the code in the verification field click Verify

 

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  1. You will be taken to Set Up multifactor authentication page
  2. You will be able to see the Enrolled Factors you have chosen
  3. If you have added all the Authenticators you want, then click Finish

 

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Section 2 Login

(User should have already activated a GSA FAS ID Account)

2.1 Accessing GECO Store Portal version 2

To access SPv2, open a browser and navigate to https//webshop.fas.gsa.gov

 

  1. Click Login in the upper right corner

 

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  1. A window will appear with the “Official Use Only” verbiage
  2. Click Login in the middle of this window

 

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  1. Another window will appear where you need to enter your email address and password and click Sign In
  2. Checking the box beside ‘remember me’ will keep the email address populated

 

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  1.  After you click the Sign In button you will be taken to the Authentication page
  2. The method for Authenticating will be shown, depending on how you set up your GSA FAS ID Account
  3. In this case I am using Email Authentication

 

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  1. After you click Send me the code you will receive a code in your email (or whichever Authenticator you have set up)
  1. You may see a field where you can send the auth code again if needed
  2. If you check the box beside ‘Do not challenge me on this device to the next 12 hours’ you will not need to authenticate for the next 12 hours in case you get logged out, change stores, etc.

 

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  1. After verifying the Authentication Code, you will be taken to the Home Page

 

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Section 3 Profile

If you click on the Profile icon on the top right-hand side of the page you will have access to these features

 

  1. Each feature will be explained below

 

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3.1 Profile

This is the Profile page that a new user will see

 

  1. You can update the following
  1. You will also see these items on the Profile page

 

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  1. Under Approver 3(s) for <DoDAAC>,  if there is the message “No Approver 3s found,” then the user will need to select a Div/Org and Shop/Office that does have an Approver 3 assigned
  2. Otherwise, when you  Checkout you will see the page below and will only be able to create a GCPC order

 

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3.2 My Orders

After you have created orders, on the left-hand side of this page along with showing you the total number of orders you have placed you can select the order you wish to view.

 

  1. The following filters are available
  2.  Filter by Date

 

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  1. Search Field

 

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  1. Filter by Store Field

 

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  1. Order List

 

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  1. On the right-hand side of this page, you will see the order details for the order that you selected

 

 

  1. Contents of the Order

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  1. The Print icon can be used to print the order as Word document or print as a PDF document
  2. Here is what the order will look like when it is printed
  3. This is also where you would come to reprint an order
  4. This is an example of a printed order

 

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3.3 My Quotes

If a user has created a quote, it will show here.

On the left-hand side of this page along with showing you the total number of quotes you have you can select the quote you wish to view by using these filters

 

  1. All Field

 

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  1. Search Quotes Field

 

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  1. Filter by Store Field

 

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  1. Quote List

 

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  1. On Top right-hand side of the page, you will see “My Cart” and “My Account”
  2. Also, on the right-hand side of this page, you will see the details for the quote that you selected

 

  1. Items on Quote
  1. Quantity
  2. Extended Price

 

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  1. The Print icon can be used to print the quote as a Word document or print as a PDF document

 

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3.4 My Shopping list

  1. The user will see this page until they have added items to their shopping list

 

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  1. A user can add an item to their shopping list by drilling down on the item and clicking on the heart beside Add to Shopping Cart
  2. An additional feature is the Additional Item which shows any item that is related to the item you have searched

 

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  1. Notice that when you scroll down to look at the related products section the item you did your search for is displayed at the top

 

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  1. After you click Add item to shopping List, the heart will turn blue
  1. To see all the items in your list you will need to click on My Account and then  select My Shopping List

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  1. If you click on the Print button your Shopping List will look like this

 

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  1. If the user clicks on the Email Button they will see the Email Shopping List window

 

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  1. The user would enter one email per line and then click on Send
  2. Notice the field turns blue when you add an email

 

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  1. The emails will look like this

 

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  1. The Shopping List will show the item’s image, 4PL_SKU, and Description
  2. There will be an Add to Cart link
  3. The price of the item will be shown
  4. There is a Remove button if you want to get rid of the item in your Shopping List
  5. If you Remove the item, you will see a window in the top right corner that says Successfully removed this item from the Shopping List

 

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3.5 Checkout

After you have all the items in your cart you wish to purchase and are ready to checkout you can  click on My Cart and select Checkout.

You can also check out by clicking on My Account at the top  right side of the page  and click Checkout.

 

  1. A page will appear with the following information
  2. Payment Method – Required
  1. Your Order will show on the right

 

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  1. Contact Info – Required

 

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  1. If you have chosen AAC – The order will go thru the approval process

 

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  1. Shipping Address
  1. It will automatically select the last address you used

 

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  1. Optional Order Attributes - top section - anything entered in these fields will override your saved Attributes and will be shown on the current order only

 

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  1. Optional Order Attributes – bottom section - non-Marines can override the Document Number - Order Method

 

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  1. Payment Info
  2. If you have chosen GCPC – The order will be sent to the vendor for fulfillment
  3. You will see this Payment Info Window in place of the Order Type window

 

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  1. Selecting the Order Method override will allow the user to change the document number on the order

 

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  1. If the Line Method is selected, you will need to add a Document Number for each item on the order

 

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  1. Order Note – is not required

 

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Section 4 Product Search

If a user wants to search for a product, they need to navigate to the Product page by clicking on GSA Store Portal where they will see the Top Sellers listed.

 

4.1 Searching for an Item

Currently the full text search is ignoring ‘and’ so there is no need to include it in the search.

 

  1. If you are on any other page than the home page, you can use the Back to Home link

 

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  1. You can use the following to search for an item

 

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4.2 Filters

After the user has searched for an item, and if the result returns a lot of items, then they can filter the items to find the one they want.

 

  1. On the left side of the page will be a list of Filters the user can select
  2. Filters - Clicking on “Clear All” will get rid of all the filters you have selected

 

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  1. Sorting

 

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  1. Stocked in Store

 

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  1. Vendors

 

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  1. Manufacturers

 

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  1. Price

 

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  1. Categories

 

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Section 5 Product Detail

5.1 Product Page

  1. Viewing an item from the Product Page you will see

 

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5.2 Product Detail Page

The user can also click on the product image or description on the Product page and a Product Detail page will appear.

 

  1. On the Product Detail Page, you will find

 

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5.3 Related Products

  1. If you scroll down on the Product Details Page you will see products that are related to the one you chose

 

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  1. If you scroll to the bottom of the page, you will see a button that says, See all

 

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  1. If there are more items than the page can display you will see a button to Load More

 

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Section 6 Shopping Cart

6.1 Viewing Cart from My Cart at top of page

  1. After searching for an item if you wish to add it to your Shopping Cart you would click on Add on the Product

 

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  1. The Add button will turn blue to let you know it is in your cart

 

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  1. After adding an item, you will notice that the number of items in your cart has increased

 

 

  1. To view the cart, you can click on the cart icon on the top of the page

 

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  1. The items in your cart will be shown along the right side of the page
  2. You will see the following on the Cart Page

 

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Section 7 Checkout

Here we will show you how to Checkout when you are ready.

 

7.1 Checkout via My Cart Icon

  1. Click on the My Cart Icon

 

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  1. The Shopping Cart Page will appear on the far right

 

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  1. Click on Checkout and Fill in the necessary information – (For compete instructions see 3.5 Checkout Section from My Account)

 

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  1. Change Contact Info if needed

 

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  1. Complete the Payment Info with a  Credit Card Number and Expiration Date

 

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  1. Select an existing address, create a new address, or ship the order to the store

 

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  1. The next section is Optional Order Attributes
  2. These attributes do not have to be entered, but if they are then they will override any that are saved  in your Profile
  3. Non-Marine users can override the Document Number by Order or Line
  4. See Checkout in the  My Account Section for details

 

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  1. An Order Note can be added if desired

 

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7.2 Checkout using  My Account  / Checkout

When using the  My Account  / Checkout everything is the same as with the  My Cart icon except for the Order Details.

 

  1. The Shopping Cart will be shown beside the Payment Method on  the Payment Option Page

 

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7.3 CAF WebService Calls

  1. New with 3.2.0 release 12/13/25 - When the CAF Webservice call is done to validate an AAC, the process indicator flag is checked to ensure that the AAC is still active  
  1. If the process indicator flag is set “Y,” the cashier or customer can continue with the transaction  
  2. If the process indicator flag is set to anything other than “Y” then a UI message appears that reads “Please check the AAC/DODAAC entered. AAC/DODAAC is not processible on the GSA CAF. If AAC/DODDAC appears to be correct, please email [email protected] for assistance.” The transaction is not allowed to proceed

 

 

Section 8 Shipping

8.1 Approval and Delivery

  1. If the user chooses Approval and Delivery for the Order Type then the order will need to be approved by Approver 1,  Approver 2, Approver 3, and Final Reviewer
  2. The order status will be Waiting on Approval until the order has been approved by the necessary approvers, then the order status will change to Approved
  3. After approval, the order will be shipped to the Shipping Address that was chosen

 

8.2 Approval Only

  1. If Approval Only is chosen the order will not be shipped
  2. The order status will be Waiting on Approval until the order has been approved by the necessary approvers. Then the order status will change to Approved
  3. Once the order has been approved, the user can print the order and physically take it to the store to be fulfilled

 

Section 9 Order History

9.1 See My Orders (click CTRL and then the Link)

 

Section 10 Order History – Reorder

10.1 See Reorder_Button (click CTRL and then the Link)

 

Section 11 Quote

11.1 See My_Quotes (click CTRL and then the Link)

 

Section 12 Basic Anatomy of the Website

12.1 Banner

  1. The Banner has a link that shows  Information about the website
  2. To view this information, click on the link Here is how you know

 

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12.2 Header Section

  1. The Header Section shows

 

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12.3 Footer on the Home Page

  1. The footer will be found on every page of SPv2. On the Home Page the footer will have general information
  2. The left side of the footer you will see “GSA Welcome to Customer Supply Center”
  3. The middle section is used to communicate information on accessing the system
  4. The right side of the footer will contain the GSA IT Service Desk phone number and email address

 

 

12.4 Footer Information

  1. Before logging in you will see the following information

 

 

  1. After logging in and selecting a store you will see the following information in the footer on the left side
  1. In the middle the Store Manager can provide a message to shoppers. The suggested uses of this section is to promote specials and sales and provide store hours
  2. On the right side

 

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12.5 Identifier

  1. At the bottom of every page, you will see information concerning GSA and the use of Store Portal version 2

 

 

  1. A link to the official website of the U.S. General Servies Administration -  gsa.gov

 

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  1. A link for the U.S. government Information and Services – usa.gov

 

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  1. The bottom Middle of the page will show the Powered by nChannel Logo. Store Portal version 2 uses the nChannel eCommerce product nAisle as its engine

 

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  1. On the bottom right side of the page

 

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Section 13 Approvers Access to SP

Approvers were  given the ability to browse the Store Portal catalog but they will not be able to check out.

 

  1. The same DoDAAC and Zip code combination required for shoppers applies to determining what stores an Approver can browse the catalog for

 

  1. For an Approver to access the Catalog in SP and create quotes they must register their Approver account in Store Portal

 

13.1 Registering an Approver account in SP

  1. Log in to webshop.gsa.gov
  2. Click on Register
  3. Enter your existing Approver information and click Register
  4. An alert will show under the email address that this Registered Shopper Already Exists

 

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  1. Scroll down to the bottom and click on ‘Already have an Account” LOGIN’

 

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13.2 Approver Creates a Quote in SP

  1. After an Approver logs in to Store Portal and adds items to their cart
  2. To create a quote the Approver would click on ‘My Cart’ then select Save as Quote

 

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  1. This page will come up so that you can enter notes (not required) if desired
  2. Then click on ‘Save as Quote’

 

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13.3 Approver Creates a Shopping List  in SP

  1. To create a shopping list the Approver needs to select ‘My Profile’ and then ‘My Shopping List’

 

 

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  1. Add items by clicking on the item to bring up the product page and then click on “Add to Shopping List”
  2. After selecting ‘Add to Shopping List’ the heart will be colored in

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  1. The item can also be removed from the shopping list

 

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Section 14 GCPC Orders Bill Method Default

  1. Store Portal GCPC checkout defaults to Line Level Billing with unique Document Number per line
  1. The GCPC checkout was changed to default to Summary (order) Level Billing along with same document number

 

14.1 A shopper who is NOT using a Marine AAC, adds items to create an order in Store Portal

  1. The shopper uses GCPC as the payment Method
  2. Summary is automatically highlighted as the billing method

 

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  1. The shopper would need to fill in the credit card information
  2. Scroll down to 6 Document Numbering

 

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  1. The shopper has the option to leave the selection at ‘none’ which uses the default numbering for Document Numbers
  2. If the shopper selects  ‘other’ he will be required to add a Document Number

 

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15 Display Version Number

15.1 The nChannel and nAisle software version will be displayed at the bottom of the website. This is to assist support in debugging issues.

 

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16 Stay on the Current Page When Changing Stores

16.1 When changing stores on the "My Orders" page, the reload of page and store should stay on the "My Orders" page with a newly selected store and not revert to the “Search” page.

 

  1. I was on the Barstow store and I switched to the Camp Lejeune store
  2. I can now see ALL the orders from every store I have placed them in
  3. You will see that it shows I have six orders

 

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17 Replacing Label of Top Sellers on the Landing Page

17.1 We are defaulting to “Top Sellers” on the main search page as users log in. The full catalog is being shown.

 

  1. Top Sellers are no longer displaying on the main Search page
  2. The full catalog is now showing

 

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18 Comments in Text Box on Store Portal Home Page - Create, add to or change

These changes are made in nPOS

  1. A Store manager has access to the following Store information Manager, Email address, Phone number, Address Line1, Address Line2, City, State, Zip Code, and Country in nPOS
  2. Click on the ADMIN icon and select StorePortal on the left-hand side
  3. The current Store information will be displayed

 

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  1. Here is what the bottom of the Home Page looks like before the changes

 

A screenshot of a computer

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  1. Here are the changes I made to StorePortal Home Page in nPOS

 

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  1. This is what the SP Home page looks like after the changes are saved

 

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End of Document